IKON is a start up E-commerce retail company in the women’s clothing and fashion industry. We are seeking individuals with a passion for learning, solving complex problems and a love for women’s fashion, clothing, trends and styles to join our young and enthusiastic team.

To apply for a career at IKON, you may send us your CV and cover letter to


Customer Service Executive (Female)
Fashion Merchandiser
Web Developer

Customer Service Executive (Female)


Essential Duties & Responsibilities:



• Providing customer service to enquires across all our social media platforms (Facebook, Instagram, Twitter, G+, etc) and also to enquires over email, live chat, telephone calls.


• Answer enquiries, provide assistance for online orders, convert potential customers into real customers, encourage customers to shop online.


• Make regular correspondence over social media, email and telephone.


• Make valuable and meaningful engagements with all customers, build rapport and increase customer’s confidence in our products, services and brand.


• Create, review, modify online orders. Track status of online orders and provide updates to  customers and internal departments.


• Assist with the planning and scheduling of content on social media platforms.


• Be up to date with everything that is women’s fashion, clothing, trends and styles.



Key skills and experience:



• An impeccable command of the English language.


• A great interest in women’s fashion, clothing, trends and styles.


• You should be a great communicator and eager to stay updated on current campaigns, sales activities and strategies.


• At least 1-2 years experience in a similar customer care role.


• Experience using social media in a professional environment.


• Attention to detail, tech savvy and good computer and typing skills.


Fashion Merchandiser


Essential Duties & Responsibilities:



• Planning and execution of product releases.


• Be a key influence in merchandising the products that the company will sell to customers.


• Meet suppliers, view samples and do purchasing.


• Plan outfits for product photoshoots.


• Write product descriptions and ready products for release on our ecommerce platform.


• Help plan and execute product promotions.


• Be responsible for the product inventory.



Key skills and experience:



• An impeccable command of the English language.


• Passionate and knowledgeable in women’s fashion, clothing, trends, styles, fabric.


• Strong sense of ownership and ability to follow through on multiple tasks with little prompting.


• Exceptional attention to detail.


• Degree in Fashion Design or experience in a similar role.



Web Developer


Essential Duties & Responsibilities:



• Use the latest technologies to develop our current e-commerce website while improving and optimising it for performance.


• Gather requirements, perform research and develop new site features.


• Continuously find new ways to optimise the website for conversion, performance and usability while keeping it current.


• Continuously implement SEO best practices and keep up to date with all the latest developments in SEO.


• Resolve any website related issues.


• Maintain daily update of website by making sure content is up to date and relevant.



Key skills and experience:



• 2+ years’ experience in a similar role developing and maintaining front-end e-commerce related web applications.


• GCE A/L and IT related diploma required.


• Experience in PHP, HTML5, CSS3 and JavaScript.


• Experience with WordPress or related CMS an advantage.


• Working knowledge in MySQL and other related DBMS.


• Ability to understand and learn MVC based frameworks.


• Working knowledge of SEO, SEM, Google Analytics and Adwords.


• Strong understanding of UI and UX.


• Exceptional attention to detail.


• Excellent spoken and written English and grammar.